INFORMATION COLLECTED :

We collect information that can identify you personally, such as your name, mailing address, telephone number, email address, credit card information, etc. (“personal data”) only when it is voluntarily provided to us by you or by a third party (such as a travel agency) on your behalf. We collect personal data when it is provided through forms on our websites, mobile applications, over the phone, through physical mail or e-mail, or in-person.
This website does not collect, save or store any personal data from you while you simply browse this website, unless you voluntarily and intentionally provide it to us (for example, by making an online booking or requesting further information).
Our servers automatically collect certain technical, non-personal information when you use our websites or mobile applications (“usage data”). Technical data may include your browser type, operating system, page views and clicks, IP address, unique device ID, and referral URLs.

USE OF INFORMATION :

We use your personal data to fulfill the purpose for which it was provided, or as otherwise set forth in this policy. For example, we may use your personal data as necessary to:

• Process your reservation request and payment.
• Enroll you in vijanmahal Select Guest® or the DISCOVERY guest loyalty program.
• Contact you about your reservation.
• Make requested changes to your reservation or user account.
• Provide you with a personalized experience on our websites.
• Respond to your inquiries and other communications
• Register you to receive newsletters or other information for which you’ve expressed an interest; and to comply with legal requirements.

Terms & Conditions For Online Payments :

Please read these terms carefully before using the online payment facility. Using the online payment facility on this website indicates that you accept these terms. Acceptance of these terms will solely facilitate this facility.

All payments are subject to the following conditions :

• All fees quoted are in Indian Rupees. Vijan Mahal (Vijan Hotels pvt Ltd), Jabalpur reserves the right to change the fee as per government directions.
• Your payment will normally reach Vijan Mahal (Vijan Hotels pvt Ltd), Jabalpur account within two working days.
• Vijan Mahal (Vijan Hotels pvt Ltd), Jabalpur is not responsible for any delay in receipt of fee payment due to incorrect account number or incorrect personal details. Vijan Mahal (Vijan Hotels pvt Ltd), Jabalpur also cannot accept liability if payment is refused or declined by the credit/debit cards supplier for any reason.
• In no event will Vijan Mahal (Vijan Hotels pvt Ltd), Jabalpur be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any for all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.

Refund Policy :

Refunds, if applicable, at the discretion of the Management, will only be made to the debit/credit card used for the original transaction. For the avoidance of doubt nothing in this Policy shall require Vijan Mahal (Vijan Hotels pvt Ltd), Jabalpur to refund the Amount (or part thereof). No refund shall be claimed until the policy specifically states refund.

Security :

The total e-payment online transactions are executed using state of the art technology (SSL) to ensure secured transaction.

Service Provider :

• Vijan Mahal (Vijan Hotels pvt Ltd), Jabalpur is not directly involved in the online payment but through service provider (Payment Gateway of HDFC Bank).
• In the event that the Customer does not receive confirmation within 3 days of making the payment it is the responsibility of the Customer to check with Vijan Mahal (Vijan Hotels pvt Ltd), Jabalpur that the payment has been accepted.
• The Customer shall remain responsible for the Amount payable until such time as the confirmation as referred to above is received from Vijan Mahal (Vijan Hotels pvt Ltd), Jabalpur in relation to each of these and any outstanding amounts owed to Vijan Mahal (Vijan Hotels pvt Ltd), Jabalpur.

Privacy Policy :

• This Privacy Policy applies to all of the products, services and websites offered by Vijan Mahal (Vijan Hotels pvt Ltd), Jabalpur.
• If you have any question about this Privacy Policy, please feel free to contact us through website or write to us at sales@vijanmahal.com.

Website Detail :

• Please note that Hotel Vijan Mahal, Jabalpur holds no responsibility for incorrect or no longer correct statements, quotes or descriptions and thereby excluded liability for nay losses resulting from such wrong information.
• Further, Hotel Vijan Mahal, Jabalpur has every right to bring about legal action on person/s who misuse/alter/reproduce the content/information available on the website.
• Hotel Vijan Mahal, Jabalpur ensures the date privacy policy as per government norms prevalent to time to time.